View and retry Agent tasks
Open **Agent → Tasks** when an analysis is stuck, a run failed, or you want to check today's managed-AI usage. The page shows the 50 most recent tasks.
What the task list shows
- queued, running, successful, failed, and cancelled states;
- whether a person, report, alert, or another feature started the task;
- all-products or single-product scope;
- duration and input/output token usage;
- a safe, stable error category;
- today's remaining Managed AI allowance.
BYOK usage is shown separately because it uses your own model account and does not consume Dashloom managed credits.
When you can retry
A failed task shows Retry only when Dashloom can safely recover the original question and scope. Retrying uses the same question, then checks your current permission, data freshness, model connection, and available allowance again.
Automatic retry is unavailable when:
- a schedule created the original task;
- the conversation is archived;
- the selected product was deleted;
- the task is too old or its saved data is incomplete.
The page explains the reason. Return to the original feature and start a new task instead of guessing the old parameters.
Troubleshooting order
- Check the error category and product scope.
- Open the task's saved data snapshot and verify its dates and references.
- Check the source connection, model connection, and allowance.
- Retry once after the underlying condition is fixed.
The task center does not store provider raw errors or display API keys. When contacting support, send the task time, stable error code, and a screenshot—never a credential.